Articles

Delivering a five-star service

Delivering a five-star service

Tracy Israel from the Celtic Manor Hotel, which plays host to the VPMA/SPVS Congress. Celtic Manor Hotel on the importance of...

‘Change is inevitable’

‘Change is inevitable’

Margaret Burnside discussed managing change, alongside Richard Artingstall at VPMA/SPVS Congress. Congress session focuses on managing resistance That change is inevitable...

VPMA/SPVS: Mental health stream kickstarts

Mental health stream kickstarts

Dr Modgil listed some of the warning signs of mental illness, which can be physical, psychological or behavioural. GP explains...

Andy McCann opens VPMA/SPVS Congress

Andy McCann opens VPMA/SPVS Congress

“Irrespective of ethnicity, age or wealth we’re all susceptible of burnout if we don’t look after our mental health," Andy...

Warning over data protection laws

Warning over data protection laws

“Our investigation highlights that sensitive personal and financial data is being traded on a huge scale." Which? Money found 10...

Client care standards are important

In this article, VPT Editor Maggie Shilcock defines the standards of client care.  ...

Maggie Shilcock

Don’t let that difficult last consult be the last one with your client too

Broaching and discussing the topics of euthanasia and/or palliative care management is difficult for both veterinary professionals and owners.  ...

Lone working and how to manage the risks

Health and safety consultant Natalie Sheppard looks at what extra precautions may be required to ensure 'lone workers' are at...

How to have the most motivated team possible

Motivation isn't done to someone, it's a feeling that comes from within – as practice owners Jacky and Ian Macqueen...

Independent Vetcare acquired by EQT

Independent Vetcare acquired by EQT

The parties involved have decided not to disclose the value of the transaction. Agreement signed to take over as principal...

Industry Editor