Articles

Dealing with employee sickness absence

A certain level of sickness is inevitable in any business, but what about those employees who seem to be taking...

Reflective practice – why it matters

Veterinary nurse Hilary Orpet looks at why reflection is becoming more prominent in veterinary medicine.   ...

Hilary Orpet
New data protection regulations for 2018

New data protection regulations for 2018

As with the Data Protection Act, the GDPR applies to personal data, but the GDPR also applies to online identifiers,...

New awards celebrate wellbeing

New awards celebrate wellbeing

“A good working environment has positive effects on our health, wellbeing and job satisfaction." Practices to be honoured for their...

Mindset matters – and here’s why

Corporate mindset can have an influence on the whole team. Here, behaviour expert Robin Launder gives his tips for embedding...

Robin Launder

Changing how you cope with stress – where does resilience come from?

By understanding the mechanisms that drive stress, we can turn the picture around and start to identify what drives our...

Improving customer experience for elderly clients

Improving customer experience for elderly clients

Many older people chose to keep a pet for companionship. Cx Congress highlights available services  Many older people chose to...

Bogus ‘vet’ targeting veterinary practices

Bogus ‘vet’ targeting veterinary practices

Peter Keniry has been known to possess documents in the names of registered members of the profession. Peter Keniry has...

RCVS warns of scam phone calls

RCVS warns of scam phone calls

The College would never ask for practice, personal or other details.  Caller claims they work for the RCVS The RCVS...

Survey seeks views on graduate competencies

Survey seeks views on graduate competencies

The VSC hopes that schools will use the information to make analyses of their own graduates. Questions based on standards...