Articles
Why bother with EMS students?
Alison Lambert spoke at BSAVA Congress in Birmingham. Alison Lambert on the importance of employer reputation "Attracting and retaining team...
Safe and secure
With the new General Data Protection Regulation (GDPR) coming into force, the protection of personal data is an issue on...
Entering the demilitarised zone
How secure is your practice network and how safe is your data? With the General Data Protection Regulation (GDPR) coming...
Dealing with difficult employees – how to dismiss them fairly
Employment solicitor Stephenie Malone looks at the legal steps employers must take to ensure that a dismissal is fair. ...
To err is human … managing mistakes
Why does human error occur and what are the knock-on effects? Veterinary management advisor Maggie Shilcock explains why all practices...
Why do veterinary practices vary and what can we do about it?
Locum vet Kate Parkinson gives her view on some of the stark variations between veterinary practices. ...
Reviewing your organisational culture
Culture impacts on veterinary practice in almost all areas. What makes your practice stand out from the crowd? Your organisational...
Is your practice right for new graduates?
By 2020, millennials are expected to make up 50 per cent of the workforce. How to recruit, support and retain...
Defining and building a loyal client base
Our clients do not actually shop around as much as we may think. Why does a loyal client have more...
New guide to enhance veterinary wellbeing
The guide outlines the causes of work-related stress. Guide provides advice on how to manage work-related stress A guide to...