Clinical Abstracts
Are you ambivalent about anthropomorphism?
So what is your New Year’s professional resolution going to be? There was some discussion in our household during Christmas...
Management “Tip of the week” – De-stress
Staff need to be able to get rid of the stress and frustration caused by an encounter with a difficult...
Management “Tip of the week’ – Create a positive and cheerful workplace.
If an owner or practice manager has a negative attitude, or is miserable or moody how can staff be expected...
Management “Tip of the week” – prioritise your jobs
If you keep a ‘To Do’ list, do not be tempted to do all the little or easy jobs on it first...
Management “tip of the week” – talk with knowledge
Your team members must be able to talk to clients with knowledge and authority, and provide help, information and explanations in a...
Management Tip of the week” – Make time for reflection
Good managers spend time reflecting on what they have done and how they have handled situations or staff, so that...
On the phone
We increasingly live in a world where face to face communication is being taken over by e-mails, texts, face book...