Articles
Once bitten, twice shy?
One of my useful sources of seasonal veterinary information – especially regarding farm animal and equine matters – is the...
Business plans. A necessary evil or competitive advantage?
Acquisition and funding consultant Graham Scott provides an overview of what should be included in a business plan. ...
What makes a good consultation?
This article looks at some practical ways you can help to ensure your clients leave the practice feeling valued, respected...
Avoiding unlawful discrimination
Employment solicitor Stephenie Malone explains some of the important legal considerations regarding reasonable adjustments for disabled staff and clients. ...
Practice management – independent’s day?
Deborah Croyle takes a look at the future of practice management and what may become of the role. ...
Making the most of your locum nurse
Samantha Flavell looks at how the locum nurse can be an invaluable resource to a veterinary practice....
Reception or client care. Does the title fit the role?
Is client care your priority or is it 'admin and support'? Deborah Croyle offers some advice for identifying what you...
Appraisals. Why they matter
Appriasalsare an important part of a manager's role. In this article, Elaine Fisher explains why they matter and how they...
Digital marketing – time for a rethink?
This article takes a look at some of the new and emerging trends in digital marketing that veterianry practices can...
Brexit, EU ‘nationals’ and the veterinary professions
Employment solicitor Stephenie Malone talks through new guidance on the government's new 'settled status' scheme and how it applies to...