Articles

Empowering staff

Empowerment is based on the idea that giving employees skills, resources, authority, opportunity and motivation while holding them responsible and...

Maggie Shilcock

Dealing with competition

What strategy can be used to compete with new or existing competition?…...

Management ‘Tip of the week’ Managing change

Change for some is exciting and challenging, but for others it conjures up apprehension, fear and anxiety. The chances are...

Maggie Shilcock

Handling change

Successful change management is all about taking your staff with you at every step and requires careful planning…     ...

Recording all CPD

The news reported in Vet Times last week that from January 1, 2016 vets must document their ad hoc CPD...

Maggie Shilcock

Management “Tip of the week” – Staff as a source of knowledge

Staff are an important source of information on how well the practice is operating and how it could operate better,...

Maggie Shilcock