Articles

National Savings ‘pensioner bonds’ in strong demand
The National Savings & Investments (NSI) website and helpline are experiencing high demand following the launch of their 65+ Guaranteed...

New pensions advice service launches
A new service has been unveiled by the government to help people make the most of pension freedoms coming...

Employers advised to update sickness policy
Guidance is now available on the new Fit For Work service, which aims to tackle long-term sickness absence....

Share your views on the revised Practice Standards Scheme
Critics of the Practice Standards Scheme (PSS), which launched in 2005, have said it is not focused...

Beware the bermuda triangle
Kicking off the 'client journey' stream at the VPMA/SPVS congress in January, practice management consultant Brian Faulkner gave a talk...

VPMA launch Member Assistance Programme
Julie Beacham, VPMA Honorary Secretary. Programme provides a 24-hour confidential helpline for VPMA members A new Member Assistance Programme was...

New initiative to boost client care
Cx Club hopes to boost learning resources for veterinary customer care teams. Onswitch announce the launch of Cx Club In...

Understanding individual components of stress
Inspirational leadership coach Anne-Marie Svendsen-Aylott unpacks the components of stress and offers some insightful approaches to its resolution and prevention...

Writing a press release
Journalist Anne-Marie Breach explains why gaining publicity for your practice can be easier than you think…...

Bullying in the workplace
Six out of ten people have been bullied or have witnessed bullying in the last six months. If you don’t...