Articles
Howard Brown takes over as VPMA president
Howard Brown as he took over from former president Helen Sanderson. Continuing to understand and provide for members will be...
The importance of being cat friendly
Martha Cannon Vets are losing potential revenue through poor cat care Pet dogs are presented to vets twice as often...
Know your customer
Jane Fletcher Retain your client in practice by understanding their needs ‘We probably know our four legged customers better than...
Practice Standards Scheme update
Jacqui Molyneux and Pam Mosedale. Updated PSS Scheme to launch November 2015 The new Practice Standards Scheme (PSS) is due...
‘On-hold’ marketing
Time spent on hold is largely viewed as an inconvenience by consumers, but it does not need to be a...
Soft skills worth £88bn to UK economy
Healthcare industries are forecast to be one of the most at risk of losing out due to lack of support...
RSPCA changes IET payments process
Concerns raised that few cases will qualify for IET The RSPCA has made changes to the way it makes payments...
Tax implications of staff parties
Generally, if the cost of the function is less than £150 per head, there will not be any tax implications...
Autumn statement published
Tax measures announced by George Osbourne An updated forecast of the UK’s economy was published yesterday (December 3). In response,...
The top five internet priorities for 2015
Veterinary practices have some of the best content for social networking Susie Samuel from Vet Help Direct outlines the key...