Clinical Abstracts
Management ‘Tip of the week’ Don’t take things personally
Dealing with difficult or angry clients can be hard and frustrating and it’s very easy to take the situation as...
Management Tip of the week – Empathy
Empathy is an important part of good client care so long as it is used in the correct way. When...
Election turnout = relevance. Discuss.
The results of the RCVS Council elections, together with those of the VN Council, have precipitated the usual predictable flurry...
Build on the biases
An article by Simon Kuper in the Weekend FT, entitled ‘Health: how to avoid lazy thinking’, challenges popular myths relating...
Bullying and harassment at work
Bullying and harassment are some of the of the most unpleasant things that can occur in the workplace but it...
Management ‘Tip of the week’ – prioritise and analyse your tasks
Prioritise your jobs. If you do have a ‘to do ‘ list do not be tempted to do all the...
Interdependence for independent practices
Andrew Curwen the CEO of XLVets provided a lot of food for thought when he presented a talk for the...