Articles
From nurse to manager
In order to go into management, it is important to gain extra qualifications after qualifying as a nurse. Pathways into...
‘Win-win’ or ‘no deal’
Anne-Marie Svendsen Aylott In any negotiation the only acceptable outcomes are either a ‘win-win’ or ‘no deal’ Intriguingly, Anne-Marie Svendsen...
Management shorts from vetcommunity.com
Each Management short comes in the form of a downloadable PDF. Providing information about the everyday management of veterinary practice...
Making sure clients know your prices
Tips to help clients understand charges, allow them to budget, and even buy items that they would have otherwise left...
Dealing with difficult clients
This article offers coping strategies to help deal with difficult clients more effectively and keep staff stress levels as low...