Articles

Employers advised to update sickness policy

    Guidance is now available on the new Fit For Work service, which aims to tackle long-term sickness absence....

Share your views on the revised Practice Standards Scheme

      Critics of the Practice Standards Scheme (PSS), which launched in 2005, have said it is not focused...

Beware the bermuda triangle

Kicking off the 'client journey' stream at the VPMA/SPVS congress in January, practice management consultant Brian Faulkner gave a talk...

VPMA launch Member Assistance Programme

VPMA launch Member Assistance Programme

Julie Beacham, VPMA Honorary Secretary. Programme provides a 24-hour confidential helpline for VPMA members A new Member Assistance Programme was...

New initiative to boost client care

New initiative to boost client care

Cx Club hopes to boost learning resources for veterinary customer care teams. Onswitch announce the launch of Cx Club In...

Bullying in the workplace

Understanding individual components of stress

Inspirational leadership coach Anne-Marie Svendsen-Aylott unpacks the components of stress and offers some insightful approaches to its resolution and prevention...