Articles
Listening to your staff
Staff are an important source of information on how well the practice is operating and how it could operate better…...
Management ‘Tip of the week” – Be proactive
Ensure that all your team take a proactive approach rather than just waiting for clients to ask questions. It is important...
Management “Tip of the week” – Communication
Good communication does not always come naturally, so staff need to be trained how to promote practice services. It is...
Interviewing Potential New Recruits
Finding the right person for the right job is essential to the smooth running and success of the practice…...
Management “Tip of the week” – De-stress
Staff need to be able to get rid of the stress and frustration caused by an encounter with a difficult...