Articles
Delivering a five-star service
Tracy Israel from the Celtic Manor Hotel, which plays host to the VPMA/SPVS Congress. Celtic Manor Hotel on the importance of...
‘Change is inevitable’
Margaret Burnside discussed managing change, alongside Richard Artingstall at VPMA/SPVS Congress. Congress session focuses on managing resistance That change is inevitable...
Mental health stream kickstarts
Dr Modgil listed some of the warning signs of mental illness, which can be physical, psychological or behavioural. GP explains...
Andy McCann opens VPMA/SPVS Congress
“Irrespective of ethnicity, age or wealth we’re all susceptible of burnout if we don’t look after our mental health," Andy...
Warning over data protection laws
“Our investigation highlights that sensitive personal and financial data is being traded on a huge scale." Which? Money found 10...
Client care standards are important
In this article, VPT Editor Maggie Shilcock defines the standards of client care. ...
