Articles

Improving customer experience for elderly clients

Improving customer experience for elderly clients

Many older people chose to keep a pet for companionship. Cx Congress highlights available services  Many older people chose to...

Bogus ‘vet’ targeting veterinary practices

Bogus ‘vet’ targeting veterinary practices

Peter Keniry has been known to possess documents in the names of registered members of the profession. Peter Keniry has...

RCVS warns of scam phone calls

RCVS warns of scam phone calls

The College would never ask for practice, personal or other details.  Caller claims they work for the RCVS The RCVS...

Survey seeks views on graduate competencies

Survey seeks views on graduate competencies

The VSC hopes that schools will use the information to make analyses of their own graduates. Questions based on standards...

Evidence-based medicine – a view

Time is probably the biggest obstacle to practising EBVM, but access to all the necessary resources and the culture of...

That old chestnut – asking for money

Having to discuss bills and ask for money is one of the hardest parts of the job, as Alison Lambert...